Highland Lighting
1945 Lewiston, Louisville KY 40216
voice: (502) 224-5018, fax: (502) 290-2949, email: info@HighlandLighting.com 

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Secure     
On-Line     
Order Form
 


 Lighting Parts
Catalog:

Crystal:

Prisms/Pendalogues:

Standard Prisms and Pendalogues

Fancy Prisms and Pendalogues

Pendalogues 1
Pendalogues
2
U-Drops

Plug Drops

French Style

Colonial Prisms

Spear Prisms

Blobs
(Teardrops/Half Pears)
Colored Crystals
Colored
Fruits
Grape Clusters
Rock Crystal

Chains/Beads:

Uniform Crystal Chains
Graduated
Chains
Graduated w. Baguette

Connector Beads, Jewels, Baguettes, Rings, Rosettes and Stars

Beads

Chandelier Crystal:
Arms
Candle Cups
Glass Bobeches
Cut Crystal Bobeches

Center Bodies

Center Bowls

Other Crystal Parts:

Crystal Balls

Spears and Spikes

Scrolls, Leaves,
Feathers

Bells

Crystal Lamp Finials

Prism Pins etc

Brass:

Bell Canopies for
Hanging Fixtures

Ornamental Canopies

Mission Canopies

Back Plates for Wall Fixtures

Brass Chains
decorative
mission
solid brass
plated steel
jack and ladder
beaded/ball

Loops and Hooks

Tubing
& check rings

Finials:
Standard, Ornate

Chandelier Sockets
Lamp Sockets

Candle Sleeves

Miscellaneous:

Pins and Bowties
Check Rings
Thread Reducers
Screws, Nuts

How to Order
Order Form

for Returns

Privacy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

email:
info@HighlandLighting.com

©1998-2012 Steve Locke

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How to Order
from Highland Lighting
Click to go to our Secure Order Form

Dear Customer!

We sincerely appreciate your interest in Highland Lighting , and will strive to do everything possible to ensure your satisfaction.  We have been filling orders world-wide via the Internet since 1998.

You may telephone your order to (502) 224-5018 Monday-Friday between 10:00 AM and 8:00 PM Eastern Time.  If for any reason, we are unavailable, please leave a message and we will return your call promptly.

We also have a secure web page order form at 
https://secure.highlandlighting.com/order.htm

We accept payment via Visa, MasterCard, Discover or American Express.  If you would like to place an order and pay by check or money order, just mail us the old-fashioned way at:


Highland Lighting
1945 Lewiston
Louisville, Kentucky 40216  USA

(Please make checks and money orders payable to Highland Lighting, Inc)

Be sure to tell us clearly the items you need (part number, description and quantity), and where you would like the items shipped.  Please include a telephone number and/or email address where you may be reliably reached so that we may contact you quickly if necessary.

We have no minimum order, but a first order of $25 is appreciated
Orders under $5 may incur an additional $3 handling charge because of credit card processing costs.
 

Our Selection

Frankly, we are too small to stock every item we offer on-line, but because of constant requests for those harder to find items, we have included them to try to make available to you the broadest selection of the highest quality crystal possible.  We are constantly looking for new sources to broaden our selection even further, so check back periodically if you have not found the prism or part you are looking for.  

Shipping

In-stock items ordered by credit card normally ship within 2 business days, and more often on the same day as order.  However, please realize that much of our offering consists of rarely needed items that we may or may not have immediately available in stock, or special order items.  These usually ship to you within 7 to 10 business days, though occasionally delays may be encountered beyond our control.  Rush orders can be arranged for most items subject to a $100 minimum order, though we would have to pass on any extra charges we incur.

Your credit card will be billed only when the items are actually shipped. We will make every effort to notify you if we expect any unusual delay. Orders by check may be subject to a short delay while the check is processed.

Please note, there will be a shipping charge of usually $5.50-$12.00 up to 3#, $6.50-$14 for 4#, $7.50-$15 for 5#.  Much of the final shipping cost depends on your location, your type of address and type of shipping.  We charge no more than our actual cost for shipping with exception of the $5.50 minimum.  Shipping will usually be by FedEx Ground or USPS Priority.  All shippers now charge by distance. If you are considered a business address,  FedEx or UPS are usually very reasonable, though their definitions of a business address have become more restrictive (a storefront in a residential neighborhood is still usually considered residential).  If you are in "a remote location"  (usually small towns and rural areas) shipping can be much more expensive, except by US Postal Service.  Insurance for $100 is included in basic UPS and FedEx shipping.  We will add extra insurance to cover higher value orders at the standard rate offered to shippers. We calculate best rate between all our shipping options.

An example of when we may use a higher shipping rate option:  It turns out that most light weight packages to most US destinations are cheapest and fastest and most reliable overall using USPS Priority Mail. Period. For most shipments, it's as fast as 2nd Day Air by a commercial carrier at or less than the price of commercial ground shipping. And Saturday is considered in that 2 day time frame.  Rarely, a ground package to a commercial address in a nearby city may be a few cents cheaper than USPS, but if an order is received late in the day (we have up to five hours later to get USPS out than FedEx or UPS for same day shipping), we may still send by USPS to get your order to you faster.  On a late Friday order, that could mean you receiving your order before it could even begin its journey by UPS or FedEx, and it just makes sense to do it that way sometimes. 

Backorders/Out of stock items

If for any reason one or more items is out of stock, we may ship a partial order.  The out of stock items will be shipped as soon as possible, and we will pay the additional shipping fees.  If a backordered item takes longer than 45 days to fill, we will contact you to make sure that you still need the item before we ship.

Privacy

All information we receive is kept strictly confidential, we do not sell, rent or otherwise abuse any personal information we receive. 

That includes your email address and other contact details when you contact us through our web site, fax, letter or phone, but it also extends to our general business practice and all information we receive is used strictly for internal purposes and is not made available in any way to any third party ever.  This also means that we will never send you mail or email advertising (spam).  All communications will be kept strictly to inform you of order status or to reply to specific inquiries sent to us.

Cookies and Site Activity Tracking

We do not use cookies. We do occasionally track anonymous website usage to ascertain how we are found on the  web, the number of visitors per day, etc. No personal information such as personal names, email addresses etc. are being tracked.

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.  Any such information we do acquire is consolidated into a general monthly report and and any specific details noted above are then discarded.

Returns

We make every effort to provide the highest quality products.  There are a large number of available items that we refuse to present to you because we are not satisfied with them ourselves.  If you receive an item that is broken or flawed, we will gladly replace it or refund your money.   To return an item, please call us within 15 days of the receipt of your order at (502) 224-5018, or email us at info@highlandlighting.com.  Please tell us what the problem is so that we can use that information to improve our service or offerings. Returns over $100 or after 15 days of receipt may be subject to a 25% restocking fee.

When we receive your return, we will promptly refund your purchase price, less shipping.  (We will refund shipping as well if the return is due to clearly demonstrated substandard quality).  We can not accept returns of items that have been used, damaged or altered by you.  This includes bent pinning, returns of partial crystal chains, etc. 

Return requests after 15 days will be taken on a case by case basis.  We will normally not accept any returns after 30 days, but may, at our discretion, issue a credit that may be applied to future purchases.

We ask you to bear in mind that the replacement prisms offered on this web site are the closest matches to the antique traditional prisms that can be found.  However, because of variations over the last century or so, and the fact that most of them have been hand cut and finished, the prisms may not be an exact match to your existing antique prisms.  Also, please remember that when we use "inch" measurements on European glass, we are only approximating the actual measurements.  For instance, a 4" prism may well be 100mm European (3.94"), with miniscule variations due to the fact that the pieces are hand cut and finished.  This is not considered a flaw.  Please see our page on metric to US conversions at http://www.highlandlighting.com/conversion.htm

Thank you, again!  We do appreciate your business!

Click to go to our Secure Order Form  We also gladly accept telephone and fax orders.

Our Hours

Call us Mon-Fri 10AM-8PM (Eastern).  We are usually here or available Saturday and Sunday 12PM-6PM, but since weekend shipping services from Louisville have been all but eliminated as of May 2011, and local customers are rare, we have not been keeping strictly regular weekend hours.  If you call and miss us and leave a message, we will always return your call.
Exceptions to hours:  We are closed on major US holidays: Christmas, New Years Day, Thanksgiving (last Thursday in November), Memorial Day, 4th of July and Labor Day.  Also, we may close early on Christmas Eve and New Year's Eve. 

 

 

 

* Remember, prism sizes, for measurement purposes, do not include the top bead.
The top bead is included with the prism if pictured

Glass and Crystal
Standard Prisms and Pendalogues

Fancy Prisms and Pendalogues
Pendalogue Selection 1 
Pendalogue Selection 2 

U-Drop Prism Family 
Plug Drop Family

French, Flat or "Christmas Tree" Style Pendalogues
Colored Prisms and Pendalogues
Fruits

Colonial and Star-Colonial Prisms 
Spear and Cut Spear Prisms 
Tear Drop, Pear, Bubble and Oyster Prisms 

Uniform Crystal Chains 

Graduated
Crystal Chains 
Graduated Crystal Chains with Baguettes
 
Chandelier Arms
 
Crystal Balls 

Crystal Bells
 
Glass Bobesches  
Hand-Cut Crystal Bobesches
 
Connector Beads, Rosettes and Stars 
Single Beads
 
Crystal Spears, Spikes and Finials for Chandeliers  
Scrolls, Leaves and Feathers
 
Crystal Lamp Finials 
Rock Crystal  

Brass
Bell Canopies & Back Plates

Ornamental Ceiling Canopies  
Page 2
Mission Style Canopies or Back Plates
Brass Back Plates for Wall Fixtures
Brass Chains for Chandeliers 
Loops and Hooks, plain and fancy 
Tubing and Seating/Check Rings

Lamp Finials:
Standard, Ornate
Polished Solid Brass - Openwork & Oriental 
Polished Solid Brass - Classical, Polished Solid Brass - Figural 
 Solid Brass-Antiqued

Cast Metal from Antique Designs,
Classic Oriental Style Cloisonné & Faux Ivory
Semi-Precious Oriental Design, Crystal Finials


Candle Sockets
Lamp Sockets
Candle Sleeves 


How to Order
Secure On-Line Order Form
Privacy

click here to convert metric to US inches, check the IP thread size table & for gauge sizes
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Highland Lighting
1945 Lewiston, Louisville KY 40216
(502) 224-5018
Call us Mon-Fri 10AM-8PM (Eastern), weekends and other times by chance.
fax: (502) 290-2949
info@HighlandLighting.com


Visa, MasterCard, Discover, American Express accepted
We ship anywhere in the US
and most locations world wide
We have no minimum order, but a first order of $25 is appreciated
Orders under $5 may incur an additional $3 handling charge


Visit the The Old Louisville National Historic District on line.